Customer Service:  Please have your order number ready and send us an e-mail to info@orrefors.us   To track an order after you have received an e-mail containing a tracking number please click here. To learn more about our company please click here. Orders of $39 or less will be charged actual shipping charges calculated by built in UPS rate calculator based on the order weight, volume and destination. Minimum shipping charge is $9. Sales tax is added for orders shipping within Ohio.